FREE U.S. Shipping  •  International Shipping Available
Live Chat Software Live Chat    Email   866-323-8463
Watch List       |    Cart
Live Chat Support Software

Customer Service

Welcome to Gemnation Customer Service


Chat With Us

We love to help. Clicking the Chat link here, or on the tab located on the right side of every page makes it possible to chat with a Gemnation watch specialist.

Email Us Anytime

You may email a Gemnation watch specialist anytime. Emails will receive a personalized response within 24 hours. If you are emailing us on a weekend or holiday, you will receive a response within 24 to 48 hours.

Call Us

To speak with a Gemnation watch specialist by phone, please call 866-323-8463. If you are calling from outside the USA or Canada, please call 718-663-3970. (International long distance charges will apply to this call). Please note, when dialing our international toll-free number or toll line from outside the USA or Canada, you must first enter an international access code.

Send Us a Note

If you prefer doing things the old fashioned way, please feel free to send all mail correspondence to:

G N Corporation
453 20th Street
Brooklyn, NY 11215

Ordering Information

Sales Tax
Security
Payment Options
International Customers
Order Cancellations
Watch Engraving

Shipping Information

Free Domestic Shipping
Expedited and International Shipping
Shipment Recovery

30 Day Money Back Guarantee

30 Day Returns

Warranty and Care

Two Year Warranty
Watch Care
100% Authentic

Policies and Terms

Errors and Omissions Policy
Pricing Policy
Privacy Policy
Terms and Conditions

Frequently Asked Questions

If the question you have isn't covered in one of the topics above, take a look through our list of Frequently Asked Questions.