|Questions? See our FAQ
Looking for additional information not contained in our FAQ?
Important Note: In your email please provide us with the following details so we may be able to reply to you with accuracy and efficiency:
- domestic or international billing/shipping
- form of payment
For all sales information, contact us at:
For all shipping information, contact us at:
For all order status information, contact us at:
Speak to a Gemnation representative:
Toll free at: 1-866-323-TIME (1-866-323-8463)
International customers, please call: 718-663-3970
Our office hours are:
10AM to 5PM EST Monday through Thursday and 10AM to 2PM Friday.
Our new offices are located in Brooklyn, New York. Address all correspondence and returns to:
G N Corporation
453 20th Street
Brooklyn, NY 11215
For insurance and security reasons unscheduled visitors are not permitted. For viewing rare and expensive pieces, please contact us ahead of time, and we will try to work with you to setup an appointment to come in.
Returning an item?
Before ordering, please see our holiday closings below. Our online system
will still process orders during holidays, but customer service will
not be available at these times. Your order will be processed and shipped when we re-open.
Looking for more information? See our About Us
section. If the information there doesn't answer your questions, give
us a call, or send us an e-mail.