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Lowest prices. Huge selection. Excellent customer service. |
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Gemnation consistently receives glowing reviews from its customers.
Lowest prices. Huge selection. Excellent customer service., January 27, 2004
Reviewer: Robert Benjamin from Livingston, NJ USA
I am a regular online shopper and when a recently engaged friend recommended
Gem Nation, I paid them a visit. I was ready to propose to my girlfriend of five years,
but when it came to diamonds, Iwas a relative neophyte.
Gem Nation's education section was my first port of call. Their coverage of the 4 Cs
is excellent and provided me with a thorough grounding in
diamond fundamentals.
Then I called one of their gem and diamond experts to discuss what I was looking for.
The friendly and helpful service enlightened me further about the
diamond's
girdle, depth, table, culet, and fluorescence.
I found a lot of diamonds that fit my criteria, but I wasn't yet ready to make
the commitment as it was such a huge investment. I still felt I needed to do some
comparison shopping.
Tiffany was first. I wanted to see what a 2 carat round
solitaire diamond
would look like in a very simple elegant setting. Tiffany has beautiful
jewelry, but their price premium was a little more than my wallet could handle, and I
couldn't justify it just for the little blue box. Gem Nation's prices, on the other
hand were considerably less. In fact, Gem Nation has a price match guarantee - they
guarantee that their prices are the lowest, or they will refund you the difference.
So the next step was to do some comparison with other online diamond sources.
I went to Blue Nile, Ashford, and Mondera. They all had a great selection of diamonds,
but ultimately I preferred the professionalism, wonderful customer service and the
lowest price offered by Gem Nation.
I finally decided upon a diamond and then selected a beautiful
four prong
platinum setting. When it came to paying for the ring, after a short discussion with
the helpful people at Gem Nation, I opted to wire transfer the money. I did that all
online with my brokerage account from Charles Schwab. Gem Nation gives a 2% discount
on such transactions, which doesn't sound like much, but in my situation it almost
covered the cost of the band. Another money-saver was not having to pay sales tax
because I was out of state.
Gem Nation shipped the product for free. It arrived right on time before 10:30 a.m.
via UPS Priority Insured Overnight. Included was a beautiful wooden box,
a GIA certificate and the most gorgeous ring I have ever seen.
All Gem Nation diamonds and jewelry (other than custom pieces) come with a
30-day money back guarantee, but I won't be needing it.
By the way, my girlfriend (now fiance) loves the ring!
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